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Can I place an order over the phone?

Yes you can. You may call our call center at 775-800-WELL and our team will assist you with order placement. They are also available to answer any questions about our products or stores general information.

Can I place an order over the phone?
Ordering
Is curbside pick-up available ?

Curbside pick-up is currently available at both of our locations. You can place your order online 24/7. You can select any pick-up time that is available between 8am-10pm in Carson, and from 8am-11pm in Reno. To request curbside pick-up place your order on our website, and come directly to our storefront at your scheduled time to pick it up.

The person that placed the order must be present at time of pick-up, and have a valid ID ready to verify. No minors are allowed to be inside the vehicle when arrive for your pick-up. In order to maintain compliance and safety measures, one of our parking lot attendants will direct you to an available parking space. State regulations require you to stay inside your vehicle while you wait for your order. Add Cash or debit only.

Is curbside pick-up available ?
Ordering
Can I track my delivery order?

When placing an order, you will be given the option to select a delivery time window. Once your order has been placed you will receive a text confirming receipt by the store. From here, a team member will call you directly to validate your identity, order details and offer an ETA. When the delivery is en route to your location, you will receive another text with an updated ETA and a link to track your order.

Can I track my delivery order?
Ordering
Is there are minimum order for delivery?

Delivery is free, and there is no minimum order. We deliver within a 15 miles radius from either our Reno & Carson City locations. Sierra Well seeks to make deliveries within one-hour timeframe that the customer selects upon ordering. Cash only, no change.

Is there are minimum order for delivery?
Ordering
Where do you deliver?

We deliver within a 15-mile radius of either of our dispensary locations. Sierra Well seeks to make deliveries within a one-hour time frame that the customers selects upon ordering.

Sierra Well offers delivery services to private residences, to all customers 21+ with a valid photo ID. Please keep in mind that the individual who placed the order must be present to accept the delivery, and their ID ready to show the driver. Cash only, no change.

Delivery Windows: 8am-10pm.

Reno Location: 1605 E. Second St. Reno, NV 89502

Carson City Location: 2765 US-50 A Carson City, NV 89701

Where do you deliver?
Ordering
Which holidays are you closed on?

Thanksgiving and Christmas Day.

Which holidays are you closed on?
Ordering
Can I pay for my delivery with credit or debit card?

Currently delivery order can only be paid in cash. Drivers do not carry change.

Can I pay for my delivery with credit or debit card?

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